Qualex Inc. 2638 Yates Ave Commerce,
CA 90040, Los Angeles, California

Phone: 323 268-7496

Make an appointment for visit our Warehouse

Days: Monday, thursday, Friday

We accept major credit and debit cards, Apple Pay, PayPal, and Affirm financing (for eligible US orders).

Your billing address must match your card details.

SSL encryption protects every transaction—silently and securely.

You deserve clarity—no surprises.

Standard Delivery fees apply unless your order exceeds $3,000, in which case it’s complimentary.

Orders are typically processed within 24–48 hours.

Tracking is shared when available:

Small parcels may be tracked via UPS/USPS.

Furniture deliveries are coordinated directly by phone or email with a scheduled window.

White Glove Delivery includes in-room placement, unpacking, and packaging removal (fees apply).

Additional charges may apply for deliveries to remote or high-cost areas.

Most furniture is Final Sale and not eligible for return or exchange.

In the rare event of transit damage or quality issues, please notify us within 72 hours of delivery.

For select in-stock décor items, returns may be accepted within 7 days of delivery—unused and in original packaging.
Contact our team if unsure—we’re here to help, not to complicate.

Each piece is covered by a 5-year structural warranty, protecting frame, joints, and internal construction.
Claims are handled in-house—no call centers, no third parties. Just quiet accountability from our team.

While most items are final sale, we believe service should be human.
If something isn’t right, we’ll always do what’s fair.